Temporary exhibitions are accessible for individual viewing to holders of tickets to the relevant museum facility. Certain exhibitions may be visited with separate tickets or with a with special guided tour tickets.
Prices for entry tickets in the main (non-concessionary) category:
Main Museum Complex – 500 roubles
Main Museum Complex, open-dated ticket – 1000 roubles
General Staff building – 500 roubles
General Staff building, open-dated ticket – 1000 roubles
Winter Palace of Peter the Great – 600 roubles
Menshikov Palace – 600 roubles
Staraya Derevnya Restoration and Storage Centre – 650 roubles
Museum of the Imperial Porcelain Factory – 300 roubles
To find out about other tickets, concessions and the State Hermitage’s social programmes, go to the
Visiting Rules section of the website.
Electronic tickets are available on the website only for the next 2–4 weeks, entrance tickets from the ticket offices only for the current day. This measure has been introduced to counter profiteering. Buy your tickets only from official sales points operated by the museum itself!
Electronic tickets do not need to be exchanged at the ticket offices. To enter the museum, you will need to present the barcode, printed out or stored on a mobile device, to the reader at the entrance turnstile.
Holders have the right to return tickets that they have purchased no later than three days before the date of their scheduled visit. Payments for electronic entry tickets can only be refunded to the person who paid for them through the museum website. Details of the rules for buying and returning tickets can be found here.
IMPORTANT: If you appear to have not received letters confirming your order or containing the electronic tickets, please check your e-mail’s “Spam” folder.
If questions arise, we can be contacted by telephone during the museum’s working hours (daily except Monday, 1 Jan and 9 May)
- acquiring or returning tickets: tel. +7 (812) 710-99-60, e-mail: tickets@hermitage.ru
- acquiring tickets for online events: +7 (812) 495-70-68, e-mail: lectoriumonline@hermitage.ru
- guiding services: +7 (812) 571-84-46, e-mail: excursof@hermitage.ru
